Capture shipments
Operators and client organizations create shipments with pickup, dropoff, timing, and account context.
Last-mile operations software
Plan routes, run dispatch, and track deliveries.
Route Optima covers shipment intake, route optimization, driver assignment, live tracking, and proof of delivery. Operations teams, drivers, and business clients work from the same trip data.
Workflow
From shipment request to delivery record.
Plan routes, assign drivers, and keep everyone updated — without spreadsheets, duplicate entry, or chasing status by phone.
Optimize plans
Plan around distance, drive time, trip count, delivery windows, vehicle capacity, and operating rules.
Commit or revise trips
Turn a plan into trips, split routes, add stops, or adjust timing when orders change during the day.
Assign drivers
Assign directly, use automated dispatch policy, or offer work to available nearby drivers.
Guide the driver
RO Driver shows assigned routes, next stops, navigation handoff, route updates, and stop actions.
Close the loop
Share public tracking, collect delivery proof and ratings, and keep a trip history for operations and clients.
Route planning
Confirmed shipments become routes on a schedule.
The route planner runs in the background on your timetable. It groups confirmed shipments into new trips or fits them onto routes that still have room — using delivery windows, drive time, and vehicle capacity.
- Automatic planning cycles pick up work inside your planning window.
- New trip proposals and add-ons to existing driver routes.
- Dispatch reviews proposals on the map, revises stops, or takes manual control.
Trips
Planning proposals
Scheduled runs
Delivery windows
Vehicle capacity
New trip
pending
6 confirmed shipments · fits delivery windows
Add to existing route
pending
SHP-1056 onto Trip 198 · DRV-08
Work outside the planning window waits for the next run or manual planning.
RO Driver
RO Driver details
Mobile workflow for drivers.
Drivers see assigned work, respond to offers, follow updated routes, and complete stop actions. Location and proof data flow back to dispatch.
Offers and assignments
Receive assigned trips or respond to offers from dispatch.
Route updates
Updated stops and timing visible without phone calls to dispatch.
Proof of delivery
Completion details, notes, photos, and stop events tied to the trip.
Client and customer access
Shipment status without calling dispatch.
Business clients submit and track shipments in their own portal. End customers follow live progress, ETA, and proof of delivery from a shareable link — branded for your operation.
Client portal
Shipment intake for business accounts
Search reference, contact, or address…
| Reference | Status | Window |
|---|---|---|
| SHP-1042 | Submitted | 09:00–11:00 |
| SHP-1051 | In transit | 11:00–13:00 |
| SHP-1056 | Scheduled | 13:00–15:00 |
Public tracking
Live status for end customers
Metro Foods
Order SHP-1051
Current status
In transitExpected today · 11:15–11:45 AM
Progress
- Order confirmed
- Scheduled
- Driver assigned
- On the way
- Delivered
Estimated arrival
Today · 11:15–11:45 AMYour driver
AhmedDelivery address
Marina Walk, DubaiPowered by Route Optima
What's included
Modules that share one trip record.
Shipment intake
Create and manage shipments with pickup, dropoff, timing, and client account context.
Route optimization
Generate plans around distance, windows, capacity, and cost — then commit them as trips.
Trip management
Assign drivers, revise routes, handle exceptions, and keep a revision history per trip.
White-label branding
Operator branding can carry through the ERP and RO Driver instead of a shared third-party identity.
Use cases
Built for operators with daily route constraints.
Courier and parcel fleets
High stop counts, same-day changes, proof requirements, and customer status requests.
Retail and local delivery
Client accounts, scheduled windows, driver availability, and order tracking.
Service and field operations
Timed routes, manual dispatch control, mobile stop actions, and trip history.
FAQ
Common questions.
Can dispatch still work manually?
Yes. Dispatch can use optimized proposals, create trips manually, take over planned routes, split routes, and revise stops when needed.
Does Route Optima include a driver app?
Yes. RO Driver supports assigned work, trip offers, route updates, navigation handoff, live progress, and delivery confirmation tasks.
Can customers track orders?
Yes. Public tracking links show delivery status, ETA windows, driver position when available, proof of delivery, and delivery ratings.
Is this a freight forwarding TMS?
Route Optima is focused on last-mile delivery: route planning, dispatch, driver workflows, client shipment intake, and customer visibility.
See how Route Optima fits your operation.
Tell us how your team plans routes, assigns drivers, and handles client orders. We will walk through the relevant workflow.